Tritech Client Support

NEVER OUT OF TOUCH

Tritech is always accessible by phone and is regularly on-site to ensure the client’s needs are being met and that everything that needs to be done at the client’s end is being done properly.

INFORMATION TECHNOLOGY SUPPORT

Following initial system implementation, we will be quick to respond to any changes in IT requirements.

CLIENT TRAINING

We educate, advise and assist our clients to ensure that we send only “clean” claims to payers. Once submitted, we meticulously track, troubleshoot, and advance each claim until final payment is achieved.

RECORD KEEPING/BACK-UP

Document imaging is a never-ending process. We scan all patient documents, including medical records, EOBs and bills.

Electronic document storage keeps the information secure and easily accessible, and serves as a back-up for our clients’ record-keeping systems.

And you will be happy to know that we, unlike many competitors, provide this service free of charge.

REPORTING

Tritech prepares monthly reports for all of its clients. Clients may choose from a wide variety of standard report types or, if requested, Tritech can generate custom reports as well.